Welcome to New Pond Row Surgery

We are continuing to develop our surgery website as a way of presenting all our patients with an up to date resource for all information relating to our practice. We will keep it current with any news, developments & details that are relevant to the practice & our patients.

Have a look around our website and please do send us some feedback. We can use your thoughts to improve our online services & further develop the website to make it a more useful, practical application for our patients.

The ability to order repeat prescriptions on-line is proving increasingly popular. We have still not progressed to activating booking of appointments  on-line but it is something we wish to consider on the future.

Ethos of the Practice:

"The continual successful and harmonious development of the practice, its staff and the services it provides to all stakeholders through the unremitting pursuit of excellence" To be the centre of excellence working in partnership with our patients so that we offer services of the standard we expect our families to receive at the same time providing a happy and balanced working environment"

If you require urgent Medical Advice out of surgery hours 

Please call Harmoni on 0300 130 1313 or

NHS Direct on 0845 4647

Call 999 for any life threatening emergency

 New Appointment System From 14thMay

Further to the recent trial we are now implementing a revised appointment sytem which we hope eases access and provides a more flexible service for patients. We have listened to patient feedback from the trial and adopted changes in an attempt to meet patients' expectations. The new system builds on the Doctor triage model for urgent needs that we have adopted over the last 2 years but maintains prebookable future appointments. Once again we will monitor the new system to ensure it delivers an improved service.  

Patient Participation  Group

Please keep an eye on the Group's Notice Board in the Surgery entrance to see the latest news. The next event to raise funds for surgery equipment will be announced shortly.