Repeat Prescriptions

Please allow 2 working days for a repeat prescription request (please allow longer if ordering through a pharmacy). 


Use the NHS App

Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet.

The simplest and quickest way to order your repeat medication is by using the NHS App which links directly to your Prescription record at the Practice.

DOWNLOAD THE NHS APP

Image of the NHS App


Submit a request via Anima

Please use Anima to submit a repeat prescription request

Currently, the process of requesting medication through Anima is not the easiest way, but the team behind Anima are working hard to fix this. For now, we would recommend you use the NHS app to request your repeat prescriptions.

Acute Medication

Any other medications you need that are not on your repeat list are called acute medications. Acute means the GP doesn't want another prescription to be issued without reviewing the patient first, either by speaking to them or reviewing test results. This is why the NHS app also cannot order acute medications. To make it easier for our patients, whilst Anima works hard to fix it, we suggest you use the ‘Repeat Prescription’ button on the ‘Submit a new request’ screen and type in the name of the medication you need. Please note; if the medication you’ve requested hasn’t been prescribed for a while, the GP may need to see or speak with you before prescribing it.

You can also put your request for acute and repeat medications in writing and pop them into our “post box”, or come into the surgery to request via the Reception team.


Request In Person

The white form attached to your computer prescription can be ticked against the items you need, and the form should then be placed in the box in the surgery post box.


Order By Post

You must include a stamped addressed envelope for return by post if you will not be able to pick up your prescription from the Surgery. Please allow at least seven days if requesting your medication by post.

We do not accept repeat prescription requests over the telephone unless you are housebound.

Medication Reviews

Your medical condition and medication will be reviewed regularly. Your prescription will show a Medication Review date which will usually be set on your Birthday or 6 months after that to integrate with our Chronic Disease Recall Programme. If the date is overdue when you put in your request the Doctor will need to review your notes before issuing (for patient safety) and will reset the date (this may cause a slight delay in signing) the doctor may add a personalised message advising actions that need to be taken in response to this review. In the unlikely event that  this recall date is more than 6months overdue, please bring this to the attention of the reception staff.

Repeat Dispensing

If you, or someone you care for, use the same medicines regularly, you may be able to benefit from repeat dispensing from your pharmacist.  This means you won't have to visit the surgery every time you need more medicines. 

 Further Information